Sales Questions

  1. How can I buy the software?
  2. Registration key is not valid.
  3. Do you offer any discounts for non-profit organizations / schools?
  4. I would like to be your reseller. What should I do?
  5. I am an authorized reseller. How can I access my Reseller account?
  6. I am an authorized reseller. How can I contact Sales/Technical Support?
  7. I have lost my Registration Key
  8. What payment options are available when shopping online?
  9. What currencies do you accept?
  10. When will my Registration Key be delivered?
  11. What address should I enter into the billing and shipping information screen?
  12. My credit card purchase was rejected, what can I do?
  13. Where can I update my registered details?
  14. I bought the software online. Can I get another copy of the invoice?
  15. Do you ship to my country?
  16. Where can I get details about my online order processing?
  17. What is your refund policy?
  18. When will the credit appear on my credit card account?
  19. How secure is the online order process?
  20. Is it possible to purchase a disc with the software?
  21. You sent me the installation disc and it is non-readable. Could you help me?

Technical Questions

  1. How to download and install?
  2. How to upgrade/update Unfrormat?
  3. How to reinstall/uninstall or repair installation?
  4. How to transfer the software to a new computer?
  5. What is the limitation of the trial version?
  6. Does the program work in Windows safe mode?
  7. How to restore a disk to original condition using disk image?