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Sales Questions
How can I buy the software?
Registration key is not valid.
Do you offer any discounts for non-profit organizations / schools?
I would like to be your reseller. What should I do?
I am an authorized reseller. How can I access my Reseller account?
I am an authorized reseller. How can I contact Sales/Technical Support?
I have lost my Registration Key
What payment options are available when shopping online?
What currencies do you accept?
When will my Registration Key be delivered?
What address should I enter into the billing and shipping information screen?
My credit card purchase was rejected, what can I do?
Where can I update my registered details?
I bought the software online. Can I get another copy of the invoice?
Do you ship to my country?
Where can I get details about my online order processing?
What is your refund policy?
When will the credit appear on my credit card account?
How secure is the online order process?
I
s it possible to purchase a disc with the software?
You sent me the installation disc and it is non-readable. Could you help me?
Technical Questions
How to download and install?
How to upgrade/update Unfrormat?
How to reinstall/uninstall or repair installation?
How to transfer the software to a new computer?
What is the limitation of the trial version?
Does the program work in Windows safe mode?
How to restore a disk to original condition using disk image?
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